1. Who We Are and What We Do
BomaPulse Ventures provides a digital property management and rent-collection platform designed for the Kenyan market. Our Service enables landlords and property managers to: • List and manage properties and units • Onboard tenants • Generate invoices and send payment reminders • Initiate M-Pesa STK Push and bank-supported payments • Maintain digital payment records and reports • Offer tenants a self-service portal Important: BomaPulse does not hold, process, custody, or settle any tenant payments. When a tenant pays via M-Pesa STK Push or supported bank channels, the funds go directly to the landlord's designated M-Pesa or bank account. We provide only the infrastructure for payment initiation, reconciliation, record-keeping, and communication.
2. Eligibility and Account Registration
You must be at least 18 years old and legally able to enter into binding contracts under Kenyan law to use the Service. You agree to: • Provide accurate, complete, and up-to-date information during registration • Keep your login credentials confidential • Notify us immediately of any unauthorised access • Be responsible for all activity under your account We may refuse, suspend, or terminate accounts that provide false information or violate these Terms.
3. Roles and Responsibilities
Landlords / Property Managers
You remain fully responsible for your properties, lease agreements, rent amounts, payment schedules, and relationships with tenants. You must ensure you have the legal right to collect rent and manage the properties listed. You set the destination accounts for payments. BomaPulse does not control or guarantee receipt of funds beyond facilitating the payment request. You are responsible for complying with all applicable Kenyan laws, including tax obligations, landlord-tenant laws, and data protection requirements regarding your tenants.
Tenants
You may access the tenant portal to view bills, make payments, and download receipts. Payment confirmation depends on successful processing by M-Pesa or the relevant bank. BomaPulse is not responsible for failed, delayed, or incomplete payments caused by third-party systems or insufficient funds. You remain bound by the terms of your lease agreement with the landlord.
4. Payments, Fees, and Records
Tenant payments are processed directly to the landlord's chosen account via M-Pesa STK Push or supported banks. We do not take custody of funds at any point. Any platform subscription or service fees charged by BomaPulse (if applicable) will be clearly disclosed before you incur them. Digital records, invoices, and receipts generated by the Service are provided for convenience. They do not replace formal legal or accounting documentation you may be required to maintain. Partial payments, cash payments recorded manually, or disputes between landlord and tenant are the responsibility of the parties involved. BomaPulse provides tools to record and track such events but does not adjudicate disputes.
5. Acceptable Use
You agree not to: • Use the Service for any unlawful purpose • Upload false, misleading, or infringing content • Attempt to gain unauthorised access to the platform, other accounts, or systems • Interfere with or disrupt the Service • Use the Service to harass, defraud, or harm others • Reverse-engineer, scrape, or copy the platform beyond normal use • Circumvent any security or access controls We reserve the right to investigate and take appropriate action, including suspension or termination, for violations.
6. Intellectual Property
The Service, including its software, design, logos, text, and content (excluding user-generated content), is owned by BomaPulse Ventures or its licensors and is protected by Kenyan and international intellectual property laws. You may not copy, modify, distribute, or create derivative works from our materials without prior written permission. You retain ownership of the data you upload (property details, tenant information, etc.). By using the Service, you grant us a limited licence to process that data solely to provide and improve the Service.
7. Privacy
Your use of the Service is also governed by our Privacy Policy (available at https://bomapulse.com/privacy-policy). We process personal data in accordance with the Kenya Data Protection Act, 2019. If you have questions about these Terms, please contact us: BomaPulse Ventures Email: support@bomapulse.com Phone: 0798 118 515 | 0708 769 459 Address: Pension Towers, 14th Floor, Loita Street, Nairobi, Kenya